Store policies

Shipping

Shipping is free on every order. Orders usually arrive in 2–3 weeks. We email a tracking number once your order ships.

We currently ship to the United States, Canada, the United Kingdom, Australia, New Zealand, Ireland, Germany, France and the Netherlands. Import duties or taxes charged by your country, if any, are your responsibility.

Returns and refunds

If your case arrives damaged, defective or wrong, email us within 30 days of delivery with your order email and a photo. We'll send a replacement or a full refund at no cost to you.

If you change your mind, you can return an unused case in its original condition within 30 days of delivery. Email us first for the return address. Return shipping is paid by you, and we refund the purchase price once the case arrives.

Refunds go back to your original payment method and usually appear within 5–10 business days.

Privacy

We collect only what we need to fulfil your order: your name, email, phone number and shipping address. Payments are processed by Stripe; we never see or store your card number.

We share your name and shipping address with our manufacturing and shipping partners only to deliver your order. We don't sell your information. Your bag is saved in your own browser so it stays there between visits.

To see, correct or delete the information we hold about you, email us.

Terms of sale

By placing an order you agree to these policies. Prices are in US dollars and include free shipping. We may cancel and fully refund an order if a product becomes unavailable.

Each case is woven, so the pattern placement can vary slightly from the photos. Some lifestyle photos on this site are illustrations.

WEFT cases are designed for iPhone Duo. iPhone is a trademark of Apple Inc. WEFT is not affiliated with or endorsed by Apple.

Contact

Email: support@seedstonelabs.com
WEFT is operated by Seedstone Labs.